Policy

Fitting Session Policy:

We ask that the bride bring no more than 4 people with her.  No babies or children under the age of 12 are allowed in the dressing area.  Children under the age of 12 will need to remain in the lobby with a member of your party during the bride’s fitting session.  Babies and children will not be allowed past the lobby.  No food or drinks are allowed in the store.  Gentlemen are welcome in all areas of the store except for dressing rooms or dressing room areas. This is to protect our ladies and gentlemen from being embarrassed, due to the fact some dresses do not fit and/or some customers are shy.

Alteration Policy:

All alterations require additional payment and will be charged to the client upon completion of the requested alterations.  JMarie’s alteration services are for J Marie clients only.  Alteration fees are NOT included in the price of any garment purchased at J Marie’s Formal Affairs.

Sales Agreement:

Customer acknowledges receipt of goods and/or services in the amount of the total shown hereon. ALL SALES ARE FINAL, NO REFUNDS, NO CANCELLATIONS, EXCHANGES, NO TRANSFER OF MONEY FROM ONE ITEM TO ANOTHER, OR RETURNS. NO EXCEPTIONS!! This applies to merchandise that has been ordered, marked down, placed in lay-a-way, has been altered or taken out of the store. Manufacturer & Retailer cannot be responsible for damages resulting from wear of this garment. We recommend using disposable underarm shields. Do not display garment in direct sunlight or UV light or allow perfume, deodorant, hairspray, cosmetics, or liquids with alcohol base to come into contact with sequins, beads, and/or fabric as this may result in discoloration. Although there may be shadings, blemishes, or imperfections in the fabric of this item, it is not considered defective, it is simply the characteristic of this rich imported fabric, and gives each garment its own individual beauty. In case of a cancelled wedding money paid cannot be refunded or transferred to other merchandise and all balances must be paid. Once purchased and merchandise is taken out of the store, J Marie’s is not held responsible for any situations that occur. This includes broken zippers, earrings, jewelry, etc. Merchandise may be kept by J Marie’s for 6 months maximum. This includes lay-a-way and/or special orders. Payments must be made each month on lay-a-way per agreement between customer and J Marie’s. After 6 months a storage fee of $50.00 per month will be added to the balance. NO REFUNDS OR CANCELLATIONS. No alterations are included except specified changes as noted on the sales agreement. Wedding gowns take an average of 4 to 6 months to arrive after ordering unless otherwise specified or a rush fee is paid. The customer realizes they are responsible for all balances. All balances due 30 days after notification of arrival of special ordered merchandise or 6 months from the date of purchase.
I agree with the designer, style, color and size for each item ordered. I understand that custom measurements and/or custom length may not be exact. I understand that dye lots may vary from swatches. I further understand that payments are forfeited in case the event is cancelled, without exception.

  • I understand that when purchasing a floor sample item, it is sold in ‘as is’ condition. The cost of any fixing and cleaning will be my responsibility.
  • I understand that alterations to the merchandise may be necessary and that alterations will incur a separate charge. I further understand that I will not hold this
    store liable for any alteration inaccuracies or errors.
  • I understand that all sales are final and are neither returnable nor exchangeable. No Exceptions. I have read and understand all Store Policies and agree to the terms and conditions therein.
  • I understand and agree clearance dresses are sold ” as is ” and any repairs or alterations are my – the purchaser’s responsbility. This is why the dress is on clearance. 

Bridal Dress Payment Policy:

When you order your bridal gown we require a 60% deposit, payable with cash, check,( no out of state checks ) credit card, or debit card.   Payments can be made on remaining balance once dress is ordered, keep in mind we do NOT do alterations until dress is paid in full.  Special ordering your gown with changes may take a little longer, and payment in full is required for SPECIAL HEMS and CUSTOM CHANGES. Rush shipping is available from most designers, but must be requested when order is placed.

Bridal Dress Ordering Policy:

When you order your bridal gown we require a 60% deposit, payable with cash, check, (no out of state checks ) credit card, or debit card.  Payments can be made on remaining balance once dress is ordered, full balance is due before trying on dress for the first time … keep in mind we do NOT do alterations until dress is paid in full.  Special ordering your gown with changes may take a little longer, and payment in full is required for SPECIAL HEMS and CUSTOM CHANGES. Rush shipping is available from most designers, but must be requested when order is placed.

Payment Policy:

ALL SALES ARE FINAL, NO REFUNDS, NO CANCELLATIONS, EXCHANGES, NO TRANSFER OF MONEY FROM ONE ITEM TO ANOTHER, OR RETURNS. NO EXCEPTIONS!!  This applies to merchandise that has been ordered, marked down, placed in lay-a-way, has been altered or taken out of the store.  In case of a cancelled wedding money paid cannot be refunded or transferred to other merchandise and all balances must be paid.  Once purchased and merchandise is taken out of the store, J Marie’s is not held responsible for any situations that occur.  This includes broken zippers.  Merchandise may be kept by J Marie’s for 6 months maximum.  This includes lay-a-way and/or special orders.  Payments must be made each month on lay-a-way per agreement between customer and J Marie’s.  After 6 months a storage fee of $50.00 per month will be added to the balance.  NO REFUNDS OR CANCELLATIONS.  No alterations are included except specified changes as noted on the sales agreement.  Wedding gowns take an average of 3 1/2 to 4 months to arrive after ordering unless otherwise specified or a rush fee is paid.  The customer realizes they are responsible for all balances.  All balances due 30 days after notification of arrival of special ordered merchandise or 6 months from the date of purchase.

Return Policy:

No refunds of cancellation of order, All sales are final, no exceptions.

Shipping Policy:

J Marie’s Formal Affairs offers shipping services, please see a store associate for details.

Layaway Terms:

J Marie’s Formal Affairs offers Layaway, please see a store associate for details.

Accepted Forms Of Payment:

  • Cash
  • Check (no out of state checks)
  • Credit Card (Mastercard, Visa, American Express, Discover)
  • Debit Card